Buyers Guide

Below is a quick 4 point checklist, that will help you decipher the quotes you are collecting, and help you reach your ideal outcome.

There are a lot of screen printing and embroidery companies in New Zealand and it seems that they all have different ideas on how to quote, what garments to use and what type of process to use.

A lot of the time the reasons a company is quoting in a particular way is because they are limited to that particular service/garment, we don’t have these limits. We can provide whatever printing/embroidery service you need and we have wholesale agreements with all the major wholesale brands available in New Zealand.

4 Point Checklist

1) Compare Apples With Apples

Some companies will just quote on the absolute cheapest garment on the market, regardless of whether it shrinks after two washes. We only use good quality garments. The same can be said for the printing method. So when comparing quotes make sure you are comparing the same things.

2) Compare the Overall Prices

Some companies in the screen printing and embroidery industry have overly complicated quotes. For example, sometimes setup, shipping and design costs are extra. We won’t do this to you, and pride ourselves on our simple quotes. Hence to truly compare a quote you need to just compare the overall prices.

3) Hidden Charges

Beware of hidden charges and remember the old cliche “If it seems to good to be true, it probably is”. We won’t surprise you with hidden costs. If the details of your quote doesn’t change our price won’t change.

4) Ask Us To Clarify

If in doubt, ask us to clarify. We’d be more than happy to talk through the different products and services that you have been quoted on. You can give us a call on 0800 425372 or contact us now.

Experience You Can Count On

Check out our testimonials to see how much our customers rave about the fast, high quality service we provide.

Maynard Scott
 Was our second year using Custom Clothing and had yet another great experience. Impressive customer service - quick replies, helpful assistance getting the design right and responsive to changes we needed to make. We were all thoroughly pleased with our hoodies - great quality and craftsmanship. Would wholeheartedly recommend to others. 
Rachel Simpson
 Marco was very helpful and easy to deal with, helped me get the jackets and design sorted quickly and painlessly. The price was also the best I could find for the same jacket! Would happily recommend Custom Clothing. Have since returned several times for new clothing and each time I've had great service! Quick turnaround, attention to detail, and very helpful in making a difficult colour work. 
Ariana Laing
 Thank you so much to Custom Clothing for making the process of ordering our very own custom pieces easy and stress free! Leon was very helpful and answered all my questions and made the whole process a breeze. The quality of the clothing was beyond what I could have hoped for. Thanks so much I would highly recommend. 
Liam Calvert
 Our company recently ordered a batch of embroidered polo shirts from Custom Clothing for a New Zealand-based partner and we were delighted with the result. The garments were of good quality and the support we received throughout the process was exceptional. Special thanks to Marco. He was professional, prompt, and eager to assist. I'd be happy to recommend Custom Clothing in future. 
コッパゲオヤジKoppage Oyaji
 You can't expect a better service than Custom Clothing! Communicating with them, especially Marco, is extremely smooth and always gives a professional service. Their ordering process is also very professional. They provide the finished product image so it's easy for us to imagine how it would look like. I am extremely happy with Custom Clothing and will absolutely recommend to other people. 
Stirrups Equestrian
 What amazing customer service and efficiency from Leon at Custom Clothing. We arrived to them with a last minute shirt printing job and they went above and beyond to help us out. Not only did we love our final product but we will definitely be using them in the future. Thanks Custom Clothing! 
Holly Mackie
 Absolute joy to deal with this company - they were very responsive and efficient, we had quotes, mock ups and orders placed and organised by the end of the day I first emailed. They worked to our tight schedule and provided a great quality product. Would definitely recommend and will be using in future! 
Cherry Rainbow
 LOVE the new T-shirts, aprons and sweaters that we got for our entertainment company. Leon was super fast to reply to our emails and very helpful in finding the right solution for us. The T-shirts and beautiful quality and have a great colour range. They only took a week from ordering to my door too! Thanks so much guys! 
sgull001
 Great friendly customer service, quick response to all communications, a great high quality product at a great price! Clothing order was finalised and received much quicker than I would have expected. We were very impressed with their service and will be ordering more from this company in the future. Definitely recommend. 
Caleb Wilkinson
 Honestly, can completely understand all the reviews below mine and likely still to come above mine. So easy to deal with, so transparent the whole way through, and we had what seemed like an unreasonable deadline. They got our shirts to us before our deadline, and the quality is great! Thank you very much Leon and everyone else that would have been involved! 
Sarah Woods
 Custom clothing have brilliant customer service! They are quick to reply to email questions and are quick to make changes to images and designs. Leon was friendly, helpful and patient when I needed to make alterations to our design and order. The turnaround for orders is super speedy and our t-shirts arrived looking superb! Thanks again! 
Leah Breeds
 I have used Custom Clothing several times now for bulk orders of T-Shirts for our cast. The service is amazing - can't recommend highly enough. Leon is very accommodating, easy to deal with and always answers questions quickly and offers advice. Latest order arrived today - once again very happy with the finished product both in terms of printing and quality of the shrits themselves. Will definitely use again. 
Saskia Henry
 Custom Clothing has been fantastic to work with. Stephen provided clear and efficient responses to our questions and even sent a sample of the base t-shirts that would be used so we could see the material quality. Once we paid, production only took 11 days (7 working days). The final products are excellent and well executed - we are extremely happy! Thanks team! 
Hananui Lodge
 We had a wonderful experience dealing with Stephen. He listened to what we would need in a shirt for the heat and movement and understood that I had to get everything signed off from the owners. The product itself is great, the cleaners love them and so do management. Would highly recommend. 
Jess O
 We've used Custom Clothing as our preferred supplier for our bulk 'Hoodie' order for years and each year they manage to top their already incredible service. Leon and the team are super easy to work with, very helpful, keep the costs low and the quality high. Our order came quicker than expected and we couldn't be more happy with the results. Would definitely recommend! 
Michele Caminos
 Marco and team have been just fantastic. I wasn't sure how to go about this effort to make a small number of shirts. They were so responsive and supportive, giving me all the options available and helping me figure out the right design. They were quick and so easy to work with! 
Aareyeteeay Tuiravakai
 Excellent service, quick response/replies and very informative. Have ordered multiple sports team apparel & products from Custom Clothing on multiple occasions and they have exceeded my expectations every time. Very happy and satisfied customer, we will be returning to them again that's for sure! Fast, efficient, patient and polite considering the long wait I had been giving them. 
Grace Geck
 I purchased school leavers hoodies and the quality and service i experienced at Custom Clothing was perfect. Had excellent experience with Stephen, was very prompted with getting back to me and overall really easy to deal with. Really fast service time and pricing was great. Was great to see that they were persistant in getting the design exactly how i wanted it, and the finished product turned out perfect. 
President Golden Key Canterbury
 It was so incredible working with Leon and Marco! They were extremely patient, understood exactly what I needed, and were completely professional the entire time. I couldn't have asked for a better team of people to work with on the bulk t-shirt order. The shirts are of high quality and beautifully made. Thank you team! 
Lauren Lipa
 From my first phone enquiry through to the delivery, I could not fault the service of these guys. Leon went out of his way multiple times to ensure that we were satisfied that we have weighed out our options, and got the perfect finished product. I am very impressed, and wouldn't hesitate to use them again. Highly recommend! 
Wade Brick And Blocklaying Ltd
 Communication was awesome, replied quickly with alternative options which would work best for both of us and once we were happy with the embroidery we gave him the go ahead and had our uniform sent to us within 2 weeks!! So far all the Hi-Viz gear is withstanding the tough elements we are putting them through and the formal wear looks professional! Would highly recommend! 

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